Frequently asked questions

No. Anyone can walk in during open hours — no appointment, referral, insurance, or cost is required. If you prefer, agencies can send a referral ahead of time, but it is not necessary.

A team member will greet you at the front desk. You can check in on the tablet (available in seven languages), grab a coffee, and sit down with a peer. You decide how much or how little you want to share. We can connect you to meetings, treatment, recovery housing, or simply welcome you back.

Our facility hosts 12-step and peer support meetings throughout the week. See the Meetings & Hours page for the current schedule. Recovery groups and community organizations can also rent the space for substance-free meetings and events.

Start by filling out the recovery housing application on this website or at the Drop-In Center tablet. A staff member will review your application, check eligibility, and contact you about next steps. There may be a waitlist, and placement is made by staff based on gender compatibility and availability.

Yes. Medication for opioid use disorder and other medication-supported recovery is welcome at Club Serenity, including in our recovery housing, as part of a person's overall recovery plan.

Use the Refer Someone form on this website. It sends the referral to our team so we can watch for the person and plan a warm handoff. We only share information back once the person signs a release of information.

Yes. Pennsylvania's Freedom of Choice rules mean the person being referred can choose any qualified provider. Our referral is a suggestion, not a requirement, and we confirm this with the person when they arrive.

Yes. Drop-in and recovery housing records are protected under HIPAA and 42 CFR Part 2. We do not share your information with anyone outside our team unless you sign a release of information, or unless state or federal law requires disclosure.

No. We never publish names, photos, or stories without a separate, signed, revocable release. Any testimonials on this site use first names or initials only and are kept with written consent on file.

You can make a one-time donation through PayPal on our Donate & Sponsor page, or download the sponsorship application to become a business or community partner. Club Serenity is a 501(c)(3) nonprofit, so donations may be tax-deductible to the extent allowed by law.

We read website messages and referrals during Drop-In Center open hours and aim to acknowledge every message within 24 hours. Website forms are not monitored around the clock. In a medical emergency, call 911. For a mental health or substance use crisis, call or text 988.